Important Notice to Clients About Coronavirus (COVID-19)
If you have the symptoms of COVID-19, including fever, cough or difficulty breathing, DO NOT COME TO THE CENTRE. Call your healthcare provider, or Ottawa Public Health at 613-580-6744 (1-866-797-0000) for advice on what you should do.
You will find the most up-to-date information on COVID-19 vaccination on Ottawa Public Health’s website.
Bookings are now available for eligible Ottawa residents to receive the COVID-19 vaccine. You can check if you are eligible to receive your vaccine here.
- Effective July 7, 2020, a mask or face covering is required to enter Carlington Community Health Centre.
- All persons entering or remaining in our premises must wear a mask that securely covers the nose, mouth and chin, as required by the Medical Officer of Health under the authority of the Emergency Management and Civil Protection Act (EMCPA) Ontario Regulation 263/20.
- Our position statement on face mask exemptions (PDF).
- At Carlington CHC, the health and safety of our clients, staff and community are of utmost importance. We appreciate your patience and understanding as we make necessary changes during this pandemic.
Measures Being Taken Until Further Notice
- Hours of operation: Monday-Friday 8:30 a.m to 4:30 p.m.
- Medical clinic hours: Monday-Friday 9:00 a.m. to 4:00 p.m.
- Closed daily for lunch from 11:45 a.m. to 1:00 p.m.
- We have enhanced cleaning beyond our already stringent cleaning procedures.
- Staff who are ill are required to stay at home.
- Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake.
- After entering, clients are required to clean their hands and put on a surgical mask. They are then screened by staff in protective clothing asking a series questions.
- Staff providing direct service to clients also wear protective equipment.
- Community Support Line (PDF).
Transportation support for seniors to receive Covid-19 vaccine
Residents who are eligible for vaccination are encouraged to make a transportation plan in advance of their appointment. This could include asking a family member or caregiver to provide you with a ride to your designated vaccination clinic.
If a transportation option is not available to you, you can request a ride to and from the clinic through Ottawa Community Transportation after you have booked your appointment. Ottawa Community Transportation will contact you directly.
If you or someone you know require transportation but do not have online access, please contact 211 and they will help complete the transportation request form on your behalf. Please have your vaccine booking confirmation number available when calling.
If you are a Para Transpo user, you can book your ride through the COVID-19 Vaccination Trip Reservation telephone line at 613-842-3600 between the hours of 10 AM and 8 PM.